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Issue copying a crosstab in Analysis Office from 1 sheet to another

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Hi Analysis for Microsoft Excel experts,

 

I'm looking for some advice please.

 

I have an end user who is trying to copy a crosstab from one sheet to another using the components tab of the display design panel.

Right click > copy > then entering the location to copy to i.e sheet2 cell A1

 

Most of the time it copies the crosstab into the new sheet with no issues, but sometimes when he tries to copy he puts in the sheet and cell location to copy to and nothing happens. The new sheet stays blank and it does not copy his crosstab.

 

The problem seems intermittent, and he ends up inserting the original data source from scratch. We've tried logging off and back on etc. When I try to mimic what he's doing it works fine for me.

 

Any ideas on why this happens would be most helpful.

 

Kind regards

Linsey


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