"Exception from HRESULT: 0x800AC472" , error occurs when we opena AO report from Launch pad.

HI,

we are done with GO-live for AO reports for our users, but 2 users are getting this particular issue when they open the AO report from launch pad.

But if they open the report from AO tool, report works fine.

Only issue is , if they open the report from launch pad.

we tried all alternatives , but nothing worked.

Please let meknow any alternative ways.

Thanks

john