Currently we're trying to get Analysis for Office 2.0.3(.8186) running on our workstations (win7 64bit / Office Pro Plus 32 bit) but currently we have 1 main issue. Excel will hang when trying to close it.
Did anyone face the same issue? How could this be resolved?
Windows Event viewer did not show any specific error messages I could use to track down the root cause... Action Center did not give me any hints neither.
The program EXCEL.EXE version 15.0.4719.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 13dc
Start Time: 01d0b3e6b4391a11
Termination Time: 69
Application Path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Report Id: cc7698d8-1fe3-11e5-bee4-0023ae7cd0d6
To try to solve the issue, I ran nwcheckworkstation, and it came back with 2 errors stated below.
It states there is a DLL issue.
I tried to register it using regsvr32.exe from both C:\Windows\System32> as well as C:\Windows\SysWOW64>. Placing the CofInterfaces.dll from C:\Program Files (x86)\SAP BusinessObjects\Office AddIn in the System32 and SysWOW64 folders.
| Action-Type | State | Error | Source | Destination | Error-Code |
| File | Workstation Check | Error: COM Server registration paths do not match. RegPath: C:\Program Files (x86)\SAP BusinessObjects\Office AddIn\Plugins\AnalysisOffice\CofInterfaces.tlb, original RegPath: C:\Program Files (x86)\SAP BusinessObjects\Office AddIn\CofInterfaces.tlb | C:\Program Files (x86)\SAP BusinessObjects\Office AddIn\CofInterfaces.dll | C:\Program Files (x86)\SAP BusinessObjects\Office AddIn\CofInterfaces.dll | 0x800407d8 |
| Component | Workstation Check | Component $CofDLL is in error. It has not been successfully installed. | {F3D1BCE6-A901-4F2C-BE31-FC85D269B4FF} | 0x80004005 |
Please share your thoughts on how to resolve the issue...